Case Studies
Absolute Property Services Group Ltd offer a full range of services nationally at a fixed cost.
Our ability to insure that any type of maintenance or refurbishment, required by our clients is managed to guarantee quality and cost. This ability to control costs has led to the Absolute Group being employed to manage the requirements of a varying range of clients.
Clients who run a national estate of properties who wish to fix costs no matter were in the country there properties are located. It suits companies who do not want a fixed internal overhead cost to manage their estate as and when, companies who want to know actual time costs, companies who want a fixed annual cost for refurbishments such as one of our care home clients.
- The client runs in excess of 150 properties throughout England, Wales and Scotland. Prior to employing the services of Absolute Property Services Group Ltd
- They had an administration cost at their head office who dealt with any reactive or refurbishment requests from their properties.
- They had an on the ground overhead for employees who managed the quality procedures.
- They had 101 different agreements with different suppliers that needed to be managed
- They had different costs being charged dependant on the location of the property
- They did not know until the end of the month (or longer) what they had actually spent on maintenance or refurbishment!
- But probably one of the most important things they did not have was an understanding of the causes of the reactive maintenance cost?
Since Absolute Property Services Group Ltd was employed by this client in 2007. The initial one year contract with the ability to cancel at six months has now been exteneded to a three year contract with an option to extend to five years.
- We have removed the need for our client to employ resource to manage requests giving our client the ability to restructure its resource by introducing a direct request for works process.
- We have removed the need for our client to have an on the ground resource by introducing a transparent QA procedure.
- Our client receives one request for payment (invoice) from Absolute instead of the 101 the had to manage.
- The client now gets charged the same for a service weather its carried out in Taunton or London.
- The client can now receive a factual monthly, weekly or even a daily breakdown of actual cost and our client now receives a report on what instigated the cost.
